This page transparently explains how your personal data is collected, why it is used, and how it is kept secure at eg999.
Eg999 (hereinafter referred to as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy ("Policy") applies to all use of the eg999 website, mobile app, and related services.
By creating an account or using the platform, you are considered to have read and fully accepted this Privacy Policy. Please read it carefully before registering.
Our Core Principles: eg999 believes transparency is the best policy. Everything we do with your data — and why — is clearly explained here. No hidden agendas.
This Privacy Policy is part of our Terms and Conditions- and apply together. In the event of any conflict, the Terms & Conditions shall prevail.
Eg999 collects only the information necessary to deliver services, ensure security, and meet legal obligations. We do not collect data beyond what is required.
| Data Type | Purpose of collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Email / Mobile | Account Communications | Yes |
| Payment Information | Transaction processing | Yes |
| NID / Passport | KYC Verification | Where Applicable |
| IP / Device | Fraud Prevention | Automatic |
| Gaming History | Service Improvement | Automatic |
Eg999 collects your information through various methods. Each method is fully transparent and conducted with your consent.
Eg999 never stores your full bank card number or CVV. Payment information is processed directly through certified payment gateways.
Eg999 uses your data only for specific, legitimate purposes. Each use has a clear legal basis.
Marketing Communications: eg999 will not send you any marketing messages without your consent. You can unsubscribe from marketing emails or notifications at any time through your account settings.
Eg999 never sells your personal data. However, limited information may be shared with trusted third parties in the specific circumstances outlined below:
Eg999 never sells or rents your data to advertisers or any third party for commercial purposes. That is our firm commitment.
Cookies and similar technologies are used on the eg999 website and app. Cookies are small data files stored on your device that help enhance your experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Eg999 protects your data using industry-leading security technologies. Our security infrastructure is regularly updated and audited.
Security Breach: In the event of a security breach, eg999 will notify affected users and take necessary steps as quickly as possible in accordance with applicable law.
You have clear rights over your own data at eg999. We respect those rights and are committed to helping you exercise them.
To exercise any of these rights, contact our support team. Requests are typically processed within 30 business days. In some cases, complete deletion may not be possible due to legal requirements.
Eg999 retains your data only for as long as necessary. Once the retention period expires, data is securely deleted or anonymized.
| Data Type | Retention period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction records | Minimum 7 years (legal obligation) |
| KYC Documents | 5 years after the end of the relationship |
| Cookie Data | At the end of the session or a maximum of 1 year |
| Support records | 2 years after resolution |
| Marketing Preferences | Until consent is withdrawn |
Eg999 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.
If a minor creates an account by accident or with false information, we will close that account and delete all collected data as soon as we become aware. Parents who report such incidents can expect prompt action from our team.
Eg999 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
The "Last Updated" date at the top of the page Always reflects the date of the latest update. For any major changes, we will notify you at least 14 days in advance.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is ready to assist you.
For formal data protection requests (such as data deletion or portability), please send us an email. Including your account details with the request will help us process it faster.
We protect your data not just in words, but through technology and processes.
Every data transmission on eg999 is protected with bank-grade SSL encryption. No one can intercept your information in transit.
Only the information necessary for identity verification is collected and is never shared with third parties.
Eg999 never sells your personal data to advertisers or other organizations — that is our commitment.
Independent security experts regularly audit our systems. Any vulnerabilities found are resolved promptly.
You have the full right to view, correct, or request deletion of your data. Simply reach out to our support team.
Support for any privacy-related questions is available in Bengali. Our team is always here for you.
Now you know eg999's Privacy Policy. Your data is fully secure. Register now and enjoy gaming with peace of mind — your welcome bonus is waiting!
For 18+ only. Please gamble responsibly.